As your bank, there are a variety of reasons we should have your latest contact information:
1. Keep informed. First Bank is always on guard to keep you and your information safe. As an added layer of protection, we may need to contact the phone number or email address we have on file to verify any unusual transactions or activities.
As a reminder, First Bank will never call or email our clients and ask them to provide and/or update personal account information, such as account numbers, Personal Identification Numbers (PINs) , eBanking usernames, User IDs, passwords, eBanking verification codes, debit card numbers, and social security numbers.2. Stay in the loop. We want to keep you updated with everything you need to know, including any updates to our branches, potential branch closures, or changes to our hours that may impact you.
3. Share helpful information. We want to help guide and assist you in your financial journey. We often share educational articles, videos, special event opportunities, and resources to help you achieve your short and long-term goals. We also want to make you aware of any special offers or promotions.
4. Manage your finances. By ensuring your information is updated, you can manage your finances in Personal eBanking with account alerts, such as balance and transaction limit thresholds and notifications when new eStatements are ready to view. In Business eBanking, you can receive alerts about account balances and transactions for your business.
Not enrolled in Personal eBanking? Make sure your email address and phone number are up-to-date first, and sign up today.
Update your email address and phone number in Personal eBanking at www.first.bank or in the First Bank On The Go mobile app. Update your phone number and email address in Business eBanking at www.first.bank. You may also update your contact information and mailing address by visiting a First Bank location or by contacting us at 1-800-760-2265.
As partners in your financial journey, we want to communicate regularly and effectively. Visit a local First Bank branch to confirm your information is up-to-date and accurate. It’s fast and easy!