Contact Us

We want to hear from you
  • Locate various departments.
  • Call us during normal hours.
  • Email us anytime.

It's easy to get in touch with a First Bank representative. We'll respond to your inquiry within 48 hours if you leave a message or send an email. 

Locate the department or individual below. All times listed are Central Standard Time (CST), except where indicated.

Contact Method Contact Information
New Clients Learn About Our Brokerage Services
Current Clients
Phone
Monday - Friday
9 a.m. - 5 p.m.
800-715-3242
Email
Please do not include any personal or account information in your email.
For personal brokerage account assistance contact us at 800-715-3242.
Contact Brokerage Services
Contact Method Contact Information
Debit Cards
Email Card Inquiry Form
Includes Personal and Business Cards 800-760-2265
Credit Cards
Email Card Inquiry Form
Personal 800-819-4249
Business 888-295-5540
Gift Cards 800-914-6710
Check Balance or Register Your Gift Card Gift Card Site
Contact Method Contact Information
Phone Joe Ambrose
Vice Chairman
314-995-8722
Email Contact Joe
Contact Method Contact Information
Email
Please do not include any personal or account information in your email.
For personal account assistance contact us at 800-760-2265.
Contact Commercial Banking
Contact Method Contact Information
Phone
Monday-Friday (9 am - 5 pm Pacific)
866-766-2636
Email
Please do not include any personal or account information in your email.
Instead, contact us by phone directly at 866-766-2636.
Contact Community First Financial Resources
Contact Method Contact Information
24 Hour Automated Telephone Banking 800-760-2265
Personal Savings & Checking Accounts
Monday – Friday (7 a.m. - 9 p.m.)
Saturday (9 a.m. - 5:30 p.m.)
800-760-2265
Email
Please do not include any personal or account information in your email.
For personal account assistance contact us at 800-760-2265.
Contact Current Clients
Contact Method Contact Information
General Questions
Monday – Friday (7 a.m. - 9 p.m.)
Saturday (9 a.m. - 5:30 p.m.)
800-760-2265
Business eBanking Support
Monday – Friday (7 a.m. - 6 p.m. CT)
866-326-7113
Business eBanking After Hours Support
(Password Resets Only)
Monday – Friday (6 p.m. - 9 p.m. CT)
Saturday (9 a.m. - 5:30 p.m. CT)
 
Contact Method Contact Information
Phone
Monday – Friday (7 a.m. - 9 p.m.) CST
Saturday (9 a.m. - 5:30 p.m.) CST
800-760-2265
Email
Do not include any personal or account information in your email.
For personal account assistance contact us directly at 800-760-2265.
Contact First Bank
Mailing Address
First Bank Service Center
600 James S. McDonnell Blvd
St. Louis, MO 63042
Contact Method Contact Information
Phone 314-592-6836
Fax 314-592-6840
Email Contact the Marketing Department
Contact Method Contact Information
New Business Find a Mortgage Loan Consultant
New Mortgage Applications 800-760-2265
Loan Servicing 800-876-5566
Email
Please do not include any personal or account information in your email.
For personal account assistance contact us at 800-760-2265.
Contact Loan Servicing
Contact Method Contact Information
News Business Locate a Business Banker
Email
Please do not include any personal or account information in your email.
For personal account assistance contact us at 800-760-2265.
Contact Small Business Banking
Contact Method Contact Information
New Business - Small Business Banking
Phone 866-326-7113
Email
Please do not include any personal or account information in your email.
Contact Small Business
New Business - Commercial Banking
Phone 866-326-7113
Email
Please do not include any personal or account information in your email.
Contact Commercial Banking
Current Client Support
Phone 866-326-7113
Email
Please do not include any personal or account information in your email.
Contact Current Client Support
Contact Method Contact Information
New Clients Learn About Wealth Management
Current Clients
Phone
Monday - Friday
9 a.m. - 5 p.m.
800-452-1414
Email
Please do not include any personal or account information in your email.
For personal account assistance contact us at 800-760-2265.
Contact Wealth Management
Contact Method Contact Information
Phone 1-844-418-0923
Email Contact Whistleblower Program
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