Contact Us

We want to hear from you
  • Locate various departments.
  • Call us during normal hours.
  • Email us anytime.

It's easy to get in touch with a First Bank representative. We'll respond to your inquiry within 48 hours if you leave a message or send an email. 

Locate the department or individual below. All times listed are Central Standard Time (CST), except where indicated.

Contact Method Contact Information
Phone
Monday – Friday (7 a.m. - 9 p.m.) CST
Saturday (9 a.m. - 5:30 p.m.) CST
800-760-2265
Email
Do not include any personal or account information in your email.
For personal account assistance contact us directly at 800-760-2265.
Contact First Bank
Mailing Address
First Bank Service Center
600 James S. McDonnell Blvd
St. Louis, MO 63042
Contact Method Contact Information
24 Hour Automated Telephone Banking 800-760-2265
Personal Savings & Checking Accounts
Monday – Friday (7 a.m. - 9 p.m.)
Saturday (9 a.m. - 5:30 p.m.)
800-760-2265
Email
Please do not include any personal or account information in your email.
For personal account assistance contact us at 800-760-2265.
Contact Current Clients
Contact Method Contact Information
New Business Find a Mortgage Loan Consultant
New Mortgage Applications 800-760-2265
Loan Servicing 800-876-5566
Email
Please do not include any personal or account information in your email.
For personal account assistance contact us at 800-760-2265.
Contact Loan Servicing
Contact Method Contact Information
Email
Please do not include any personal or account information in your email.
For personal account assistance contact us at 800-760-2265.
Contact Commercial Banking
Contact Method Contact Information
New Clients Learn About Wealth Management
Current Clients
Phone
Monday - Friday
9 a.m. - 5 p.m.
800-452-1414
Email
Please do not include any personal or account information in your email.
For personal account assistance contact us at 800-760-2265.
Contact Wealth Management
Contact Method Contact Information
New Clients Learn About Our Brokerage Services
Current Clients
Phone
Monday - Friday
9 a.m. - 5 p.m.
314-889-1068
Email
Please do not include any personal or account information in your email.
For personal brokerage account assistance contact us at 314-889-1068.
Contact Brokerage Services
Contact Method Contact Information
Phone 314-592-6836
Fax 314-592-6840
Email Contact the Marketing Department
Contact Method Contact Information
General Questions
Monday – Friday (7 a.m. - 9 p.m.)
Saturday (9 a.m. - 5:30 p.m.)
800-760-2265
Business eBanking Support
Monday – Friday (7 a.m. - 6 p.m. CT)
866-326-7113
Business eBanking After Hours Support
(Password Resets Only)
Monday – Friday (6 p.m. - 9 p.m. CT)
Saturday (9 a.m. - 5:30 p.m. CT)
 
Contact Method Contact Information
Debit Cards
Email Card Inquiry Form
Includes Personal and Business Cards 800-760-2265
Credit Cards
Email Card Inquiry Form
Personal 800-819-4249
Business 888-295-5540
Gift Cards 800-914-6710
Check Balance or Register Your Gift Card Gift Card Site
Contact Method Contact Information
News Business Locate a Business Banker
Email
Please do not include any personal or account information in your email.
For personal account assistance contact us at 800-760-2265.
Contact Small Business Banking
Contact Method Contact Information
Phone
Monday-Friday (9 am - 5 pm Pacific)
866-766-2636
Email
Please do not include any personal or account information in your email.
Instead, contact us by phone directly at 866-766-2636.
Contact Community First Financial Resources
Contact Method Contact Information
New Business - Small Business Banking
Phone 866-326-7113
Email
Please do not include any personal or account information in your email.
Contact Small Business
New Business - Commercial Banking
Phone 866-326-7113
Email
Please do not include any personal or account information in your email.
Contact Commercial Banking
Current Client Support
Phone 866-326-7113
Email
Please do not include any personal or account information in your email.
Contact Current Client Support
Contact Method Contact Information
Phone 1-844-418-0923
Email Contact Whistleblower Program
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