Telephone Banking | MO IL CA Phone Banking | First Bank

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Top FAQ's

How do I check my account balance?

Personal eBanking
Log in and view account balances on the My Accounts page.

First Bank On The Go Mobile App
Log in and view account balances in My Accounts.

Automated Telephone Banking

Call 800-760-BANK (2265) and choose Option 2.
Select Option 1.
Select Option 1.
Choose your account type: 1 for Checking, 2 for Savings, 3 for Money Market, 4 for Certificate of Deposit.
Enter your full account number.
Enter your Personal Identification Number (PIN) to hear your balance.

ATM/ITM
Access your account at any ATM/ITM and choose the Balance Inquiry option from the menu. Find a First Bank location.

Where can I locate my account number?

Personal eBanking: Select your desired account by clicking on it, select the Account Details tab and unmask the account number by clicking the eye icon.
First Bank On The Go Mobile App: Select the account you wish to view from My Accounts, click the details icon at top of page, click the eye icon in the account number section to view full account number.
The account number is located at the bottom of a check or deposit slip.
On a check image in your online account history or on your account statement (if you choose to have images on your statement).

How can I open an account?

Some consumer accounts are eligible for online account opening. Visit our personal product page to learn more about our consumer accounts. You may also visit a branch to establish an account.

What are my debit card limits?

First Bank Flex Debit Mastercards^® generally have a transaction limit of $2,000 in purchases and $750 of cash withdrawals per day. If you need a temporary limit lift, please contact us at 800-760-BANK (2265).

What if I forgot my Password?

Personal eBanking
On the Welcome to eBanking page, select the "I've forgotten my Password" option to receive an email to reset the Password.

First Bank On The Go Mobile App
On the Welcome screen with the Username and Password areas, click "Having trouble logging in?" and select the "I forgot my Password" option to receive an email to reset the Password.

Business Banking Login

Company ID

Company ID is a required field

User ID

User ID is a required field

Top FAQ's

How do I check my account balance?

Personal eBanking
Log in and view account balances on the My Accounts page.

First Bank On The Go Mobile App
Log in and view account balances in My Accounts.

Automated Telephone Banking

Call 800-760-BANK (2265) and choose Option 2.
Select Option 1.
Select Option 1.
Choose your account type: 1 for Checking, 2 for Savings, 3 for Money Market, 4 for Certificate of Deposit.
Enter your full account number.
Enter your Personal Identification Number (PIN) to hear your balance.

ATM/ITM
Access your account at any ATM/ITM and choose the Balance Inquiry option from the menu. Find a First Bank location.

Where can I locate my account number?

Personal eBanking: Select your desired account by clicking on it, select the Account Details tab and unmask the account number by clicking the eye icon.
First Bank On The Go Mobile App: Select the account you wish to view from My Accounts, click the details icon at top of page, click the eye icon in the account number section to view full account number.
The account number is located at the bottom of a check or deposit slip.
On a check image in your online account history or on your account statement (if you choose to have images on your statement).

How can I open an account?

Some consumer accounts are eligible for online account opening. Visit our personal product page to learn more about our consumer accounts. You may also visit a branch to establish an account.

What are my debit card limits?

First Bank Flex Debit Mastercards^® generally have a transaction limit of $2,000 in purchases and $750 of cash withdrawals per day. If you need a temporary limit lift, please contact us at 800-760-BANK (2265).

What if I forgot my Password?

Personal eBanking
On the Welcome to eBanking page, select the "I've forgotten my Password" option to receive an email to reset the Password.

First Bank On The Go Mobile App
On the Welcome screen with the Username and Password areas, click "Having trouble logging in?" and select the "I forgot my Password" option to receive an email to reset the Password.

Get banking done fast, 24/7.
Access accounts with our automated service.
Speak to a friendly representative.

Remember the number. It's 1-800-760-BANK.

With 24/7 Telephone Banking, your financial matters never have to be put on hold.

Remember when we lived in a 9-to-5 world? Yes, that's ancient history. These days, bankers don't even keep bankers' hours. We work round-the-clock to make sure you can stay in touch with your accounts. With Automated Telephone Banking, you can get it all done fast with our automated system.

Automated Telephone Banking FAQs

How do I setup my automated telephone banking PIN?

Please contact us at 800-760-BANK (2265) and select option 6 for assistance with establishing Automated Telephone Banking access. Representatives are available Monday through Friday 7 a.m. - 9 p.m. CST and Saturday 9 a.m. - 5:30 p.m. CST.

How do I access Automated Telephone Banking?

Call 800-760-BANK (2265) and select option 1. You have the option to request English or Spanish services.

What can I do with Automated Telephone Banking?

Get account balances.
Check recent transactions.
Transfer money between accounts.
Activate debit card.
Change debit card PIN.
Obtain checks that have cleared by check number, date, or dollar amount information.
Access debit card and deposit transaction history.
Review your savings, money market, CD, and loan accounts.