Family Reserve Services

Cybercriminals never take a day off, even during the holiday seaon! Be aware of a new call back phishing scam on the rise. Cybercriminals will typically send phishing emails with a convincing message, like a fradulent charge, encouraging users to call the number provided to then gain personal information. Please read our latest updates about recent scams and alerts. First Bank will never call/text/email our clients and ask them to provide and/or update personal account information. If you’ve received an email and provided someone with your personal or account information, please call the First Bank Service Center at 800-760-2265.

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Top FAQ's

How do I check my account balance?

Personal eBanking
Log in and view account balances on the My Accounts page.

First Bank On The Go Mobile App
Log in and view account balances in My Accounts.

Automated Telephone Banking

Call 800-760-BANK (2265) and choose Option 2.
Select Option 1.
Select Option 1.
Choose your account type: 1 for Checking, 2 for Savings, 3 for Money Market, 4 for Certificate of Deposit.
Enter your full account number.
Enter your Personal Identification Number (PIN) to hear your balance.

ATM/ITM
Access your account at any ATM/ITM and choose the Balance Inquiry option from the menu. Find a First Bank location.

Where can I locate my account number?

Personal eBanking: Select your desired account by clicking on it, select the Account Details tab and unmask the account number by clicking the eye icon.
First Bank On The Go Mobile App: Select the account you wish to view from My Accounts, click the details icon at top of page, click the eye icon in the account number section to view full account number.
The account number is located at the bottom of a check or deposit slip.
On a check image in your online account history or on your account statement (if you choose to have images on your statement).

How can I open an account?

Some consumer accounts are eligible for online account opening. Visit our personal product page to learn more about our consumer accounts. You may also visit a branch to establish an account.

What are my debit card limits?

First Bank Flex Debit Cards generally have a transaction limit of $2,000 in purchases and $750 of cash withdrawals per day. If you need a temporary limit lift, please contact us at 800-760-BANK (2265)..

What if I forgot my Password?

Personal eBanking
On the Welcome to eBanking page, select the "I've forgotten my Password" option to receive an email to reset the Password.

First Bank On The Go Mobile App
On the Welcome screen with the Username and Password areas, click "Having trouble logging in?" and select the "I forgot my Password" option to receive an email to reset the Password.

Top FAQ's

How do I check my account balance?

Personal eBanking
Log in and view account balances on the My Accounts page.

First Bank On The Go Mobile App
Log in and view account balances in My Accounts.

Automated Telephone Banking

Call 800-760-BANK (2265) and choose Option 2.
Select Option 1.
Select Option 1.
Choose your account type: 1 for Checking, 2 for Savings, 3 for Money Market, 4 for Certificate of Deposit.
Enter your full account number.
Enter your Personal Identification Number (PIN) to hear your balance.

ATM/ITM
Access your account at any ATM/ITM and choose the Balance Inquiry option from the menu. Find a First Bank location.

Where can I locate my account number?

Personal eBanking: Select your desired account by clicking on it, select the Account Details tab and unmask the account number by clicking the eye icon.
First Bank On The Go Mobile App: Select the account you wish to view from My Accounts, click the details icon at top of page, click the eye icon in the account number section to view full account number.
The account number is located at the bottom of a check or deposit slip.
On a check image in your online account history or on your account statement (if you choose to have images on your statement).

How can I open an account?

Some consumer accounts are eligible for online account opening. Visit our personal product page to learn more about our consumer accounts. You may also visit a branch to establish an account.

What are my debit card limits?

First Bank Flex Debit Cards generally have a transaction limit of $2,000 in purchases and $750 of cash withdrawals per day. If you need a temporary limit lift, please contact us at 800-760-BANK (2265)..

What if I forgot my Password?

Personal eBanking
On the Welcome to eBanking page, select the "I've forgotten my Password" option to receive an email to reset the Password.

First Bank On The Go Mobile App
On the Welcome screen with the Username and Password areas, click "Having trouble logging in?" and select the "I forgot my Password" option to receive an email to reset the Password.

Business Banking Login

Company ID

Company ID is a required field

User ID

User ID is a required field

First Bank Family Reserve Services

A reserve wine is a wine like no other. It is a product of generations of cultivated experience and the very best expression of a winemaker’s craft, attention, and care. Our Family Reserve Services have been cultivated in the same manner of the finest reserve wine, and our Wealth Management Group has taken the time to cultivate our best resources, tools, and insights with our very best care, to be shared with the best of our family relationships.

We could not be more excited, or more honored for you to join our Family Reserve Services so we can share this special level of dialogue with you and your family.

Discover an exclusive level of financial care and dialogue fit for your family's needs.

Our Family Reserve Services include a dedicated relationship team that has the experience to appreciate the distinct needs of families of wealth and works directly with you to provide the following services:

Wealth Planning

Business Planning

Other

Banking & Credit Management
Concierge Services
Early Retirement Package Review
Education & Family Support
Family Meeting Coordination
Grievance Support Services
Personal “Vault” for important documents and deeds
Risk Management & Insurance Planning
Wallet Services for important financial documents