Family Business Resource Center

What Is the Fred Factor?

"The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary" details the true story of a seemingly ordinary mail carrier whose approach to work and life has the power to transform the everyday into the extraordinary. Read more about the Fred Factor and Mark Sanborn.

13 Things That Make Organizations Extraordinary

The article, “13 Things That Make Organizations Extraordinary,” by Mark Sanborn, and originally published on marksanborn.com, unpacks two decades of research to reveal what he refers to as the “Lucky 13”, or 13 critical elements that set leading companies apart from the rest.

The Competitive Advantage of Culture in a Family Business

Authors LeCouvie and Rhodes discuss key competitive differentiators, like family values and beliefs, that many family business enterprises enjoy in contrast to their publicly-held counterparts.

Bridging the Generational Communication Barrier

In order for a business to be successful, an organization’s leadership often concentrates on the more common business side of the business, including the balance sheet, quarterly sales, and marketing strategies, as well as building a customer-centric culture.

Client Spotlight: Let’s Focus on the Culture at Hartwig, Inc.

Established in 1960, Hartwig, Inc., is a family-owned, multi-generational manufacturing solutions and support company.

Bridging Generational Differences Within a Family Business

Each generation brings different thoughts and skillsets to the proverbial table and, unfortunately, these don’t always align. Nearly every family has its fair share of issues that has caused rifts and ripples between family members. In some cases, these disputes can go on for months, or even years, over perceived hurts.